Valuations of these services, which are out of line with reality, caused the number of dental clinics accepting patients under the contract signed with the NFZ to drop by 13 percent during the period covered by the audit (2021-Q1 2023), and by as much as more than 38 percent compared to 2009, which was covered by the previous NFZ audit. The NFZ data shows that during the period covered by the audit, queues of people waiting for dental advice lengthened in most clinics across the country, and in some clinics the waiting time also increased. As a result, there were situations in which even patients with a toothache who should have been admitted on the day they reported to the dentist were sent away.
Another problem identified by the NIK was a significant reduction in the scope of publicly financed services. Adult patients, for example, could only receive free root canal treatment from "three to three" and only once, as the National Health Service did not pay for repeated root canal treatment of the same teeth. Meanwhile, the lack of reimbursement for root canal treatment of lateral teeth (premolars and molars) and the high cost of the procedure mean that instead of undergoing treatment, Poles often opt for tooth extractio...
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